Email support

Can't find what you're looking for? Email us directly - a human reads every message.

support@trainatlas.app

App version

v1.0 - available now on the App Store.

Requires iOS 17.0 or later.

Frequently asked questions

How do I get TrainAtlas?

TrainAtlas is available free on the App Store. Download it here.

How do I cancel my subscription?

Subscriptions are managed entirely by Apple, not by TrainAtlas. Open the Settings app on your iPhone, tap your name at the top, then Subscriptions, find TrainAtlas Pro, and tap Cancel Subscription. You keep Pro access until the end of the current billing period. Your data is not affected.

How do I restore purchases on a new device?

Open TrainAtlas, go to Settings, and tap "Restore purchases". Your Pro status is restored immediately if you are signed in to the same Apple ID used for the original purchase. If restoring does not work, confirm you are using the same Apple ID and have an active internet connection.

Why is my route showing as approximate?

TrainAtlas is honest about route accuracy. When an operator publishes an official shape for your exact train, we use it. When they don't, we compute the route along the actual railway line from open rail map data - the route still follows real tracks, but junction-level precision can vary slightly. An "approx" hint marks these routes.

Why is there no live delay data for my operator?

Live delays require a realtime feed from the operator, and not every operator publishes one. We currently cover 30+ operators including DB, SNCF, Trenitalia, ÖBB, SBB, Renfe, NS, SNCB, and National Rail. If your operator is missing and has a public API, email us - we actively expand coverage.

How do I export my data?

CSV and GPX export are on the roadmap for v1.1. At launch you can share individual trips as image cards. Your data is stored in a standard SQLite database on your device - it never leaves your control.

How do I delete all my data?

In the app: Settings → Delete all data. This permanently removes every trip, achievement, and preference, and returns the app to a fresh-install state. Deleting the app from your device has the same effect. There is no server-side copy to worry about - we never had your data in the first place.

Will TrainAtlas come to Android?

Not in the current roadmap. TrainAtlas is built with Swift and SwiftUI and relies on platform-native features that have no direct Android equivalents. We want to ship a genuinely excellent iPhone app before considering other platforms.